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Dick Dastardly's avatar

Another consideration is that younger members of staff need to learn by observing and listening to senior staff as they go about their day - maybe a sales call, maybe dealing with a difficult customer etc. You can't do that from home.

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Toph's avatar

Thanks for this. I own a homecare company and, since the start the pandemic, I just couldn’t see my office team all working from home. Partly because of the complex nature of the service, as you so eloquently explain in your penultimate paragraph, partly mutually supporting each other in tough tough times, and partly how does it look to our CAREGivers (carers) if admin, management and leaders are all “at home”. Not for us... and I truly believe we’ve benefited from the approach.

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